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Dell Systems Management for Industry


Education:

Manage and secure your IT environment

Whether you’re implementing systems management and systems deployment solutions for a single campus or across multiple locations, it can be a challenge to find solutions that support growth while securing your diverse environment, especially as newer systems and devices, such as Chromebooks, are being added to the mix. Dell KACE appliances deliver comprehensive systems and device management, from initial deployment through management, security and support for servers, Windows-based computers, Mac OSX computers, Chromebooks, and a wide array of connected, non-computer devices.

Unlike most software-based alternatives, KACE appliances do not require costly infrastructure investments at each school or campus location. The KACE appliances provide a variety of remote site management and remote administration capabilities, including device discovery and inventory, software license compliance, image deployment, operating system migration, and automated software upgrades.

Capabilities especially beneficial to IT environments in education:

  • Streamlined IT management provides a unified and detailed understanding of the software and hardware installed across your connected environment, regardless of the OS platform. Gain detailed access to your hardware and software inventory of Windows, Mac, Linux and UNIX systems, along with inventory, management and service desk functionality of your Chromebooks.
  • Simplified image deployment improves the speed, performance and reliability of large scale multiplatform OS deployments with reduced network bandwidth consumption. Whether it’s distributing to tens, hundreds, or thousands of computers, the K2000 improves performance and reliability with multicasting capabilities for Windows and Mac OSX that enables you to deploy images simultaneously to multiple devices while consuming less network bandwidth.
  • Advanced service desk functionality efficiently troubleshoot and resolve issues remotely across your entire environment. The fully integrated, easy-to-use K1000 service desk helps you simplify asset configuration and management, ensuring high service levels and improving end-user satisfaction. Use the K1000 Go App to gain access to the K1000 from mobile devices and remain productive even when you are away from your desk or on the road.
  • Improved and automated system and network security ensures that your machines and network are up and running and protected from viruses and malware. The K1000 automates critical tasks such as patch management, software updates, and platform migrations, thereby reducing the cost, complexity and resources required to maintain the integrity of your campus network.
  • Mobile device management makes it easy to support and secure mobile devices, allowing you to manage laptops, desktops, servers, virtual machines, Chromebooks, tablets and smartphones with consistency and flexibility. Simplify solution deployment, device provisioning and security policy enforcement, for all device types across your entire environment.
  • Proactively prepare for new assessment programs to ensure that your K-12 school meets the configuration specifications for end-user devices, including desktops, laptops, tablets, Chromebooks, and servers for new assessment programs.

Financial Services:

Streamline systems and device management and deployment, while achieving compliance

Your financial services organization faces critical IT challenges daily — increasing costs, managing IT in distributed and remote locations, and increased regulations and security requirements. Additionally, end-user systems and devices are proliferating, and the operating systems they employ add layers of complexity to device management, often taking you on the road to ensure security measures are in place in remote offices. Meanwhile, attacks on financial services networks and systems are evolving at a relentless pace. The Dell KACE K1000 Systems Management Appliance and the Dell KACE K2000 Systems Deployment Appliance help you overcome many of these challenges by streamlining systems management, reducing costs and increasing efficiencies, while helping your financial institution safeguard customer data and ensure that your organization meets security policies and compliance requirements.

Capabilities especially beneficial to financial services organizations:

  • PCI compliance helps you avoid high fines and serious consequences that can arise from a breach of your customers’ financial and other personal data. The KACE appliances provide the framework that enables your financial service organization to quickly improve compliance with several PCI requirements by leveraging capabilities such as automated patching, organization-wide software distribution and detailed reporting, all of which help to increase security for organizational networks and point of sale (POS) systems.
  • Remote site management and remote administration capabilities allow you to easily manage and monitor systems from a central location, ensuring that patches and software updates are implemented without requiring you to travel to other locations.
  • Patch management protects your systems at every location with one of the largest patch repositories available, with patches for Windows and Mac operating systems, as well as a wide range of application patches from vendors including Microsoft, Apple, Adobe, Symantec and Mozilla.
  • Asset management with the K1000 streamlines this time-consuming task by giving you a comprehensive picture of all hardware and software assets in your network. It enables you to achieve significant cost savings with software license compliance and reporting.
  • Support multiple operating systems from a single management console. Easily maintain diverse OS environments for Windows, Mac and Linux systems.
  • Service desk and user portal functionality brings integrated end user support, including user self-service that reduces demands on your time and provides quick remediation for end users.

Healthcare:

Manage your healthcare IT environment, while securing patient data

Your healthcare organization faces daily pressures to ensure efficient delivery of patient care services, meet demands for electronic health records (EHR/EMR), and comply with strict government regulations such as the Health Insurance Portability and Accountability Act (HIPAA), while confronting widely dispersed facilities and the proliferation of mobile device use by doctors, nurses, home healthcare workers, administrators and other end users. As a healthcare IT professional, you’re forced to streamline systems and device management as budgets and headcounts shrink.

The Dell KACE K1000 Systems Management Appliance and the Dell KACE K2000 Systems Deployment Appliance enable you to overcome many of these challenges by simplifying healthcare IT systems management and device management, thus reducing costs and increasing efficiencies, while helping you to safeguard patient data and ensuring that your healthcare organization meets compliance requirements. These easy-to-use and easy-to deploy appliances can help you fulfill HIPAA requirements and improve overall control and performance of your IT infrastructure.

Unlike most software-based alternatives, KACE appliances do not require costly infrastructure investments at each of your locations. This IT management solution provides a variety of remote site management and remote administration capabilities.

Capabilities especially beneficial to IT environments in healthcare:

  • Healthcare IT automation facilitates HIPAA compliance and helps your healthcare organization avoid high fines and serious consequences that can arise from a breach of your patients’ data. The KACE appliances provide the framework that enables your healthcare organization to comply with HIPAA and other government regulations.
  • Simplified image deployment reduces deployment time of EMR and other systems, significantly reducing costs. The K2000 Deployment Appliance also increases the speed of clinical applications, helping nurses and other end users to maximize productivity.
  • Remote site management and remote administration capabilities allow you to easily manage and monitor systems from a central location, ensuring that patches and software updates are implemented without requiring you to travel to other locations.
  • Dell Enterprise Mobility Management (EMM) integration with the K1000 extends management capabilities to corporate-owned and user-owned laptops, tablets and smartphones through the use of agent and/or agentless solutions and workspaces thereby securing both organizational AND personal data to avoid security breaches for everyone involved.
  • Patch management and security reduces risks of costly malware attacks by automating OS and application patch management and deploying patches from one of the largest patch libraries in the industry. You can also assess, identify and lock down endpoint security vulnerabilities.
  • Advanced service desk functionality troubleshoots and resolves issues remotely across your entire environment. The fully integrated, easy-to-use K1000 service desk helps you simplify asset configuration and management. Use the K1000 Go App to gain access to the K1000 from mobile devices and remain productive even when you are away from your desk or on the road.

Retail:

Reduce the cost and complexity of managing your POS system

New technology and evolving customer demands, along with more stringent security requirements are reshaping systems management requirements in the retail industry.  Mobile devices, such as smartphones and tablets, are increasingly replacing traditional computer-based point-of-sale systems.  In addition, customers now want to make purchases anytime, anywhere, using any device.  And, to make things more difficult, the latest update to the Payment Card Industry Data Security Standard (PCI), has added more stringent requirements about inventory, patching and protection of systems and devices that handle and manage any credit card holder data. Dell KACE appliances provide retail-ready systems management tools that can help you effectively manage and secure this increasingly complex landscape that now includes multiple operating systems, as well as remote and mobile devices.

KACE retail IT systems management products enable you to solve the toughest asset management, systems deployment, security and support challenges. KACE appliances provide comprehensive functionality, are easy to use, and their appliance architecture ensures rapid deployment. KACE also helps you stay compliant with stringent PCI requirements since systems management–specifically, inventory, configuration, patching and ensuring all systems are up to date–are all key PCI components.

Capabilities

  • Comprehensive asset management streamlines time-consuming processes by providing you with a detailed inventory of all hardware – PCs, servers, mobile devices and network-connected non-computer devices – and software on your network, and provides software license management.
  • Patch management protects your systems across multiple locations and pop-up retail sites. The K1000 maintains one of the largest patch repositories available, with patches for Windows and Mac operating systems as well as a wide range of application patches from vendors including Microsoft, Apple, Adobe, Symantec and Mozilla.
  • Multi-operating systems support enables you to deploy and maintain a variety of operating systems across multiple platforms including Windows, Mac and Linux, all from the management console.
  • Integrated service desk and self-service portal reduces the burden on your IT staff, and allows for quick remediation and end user support.
  • Remote site administration and replication helps you effectively provision and manage systems at remote retail locations, including distribution of new software, software updates and patches, without the need for dedicated hardware or additional local IT personnel.