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Dell KACE Virtual Appliance

Easy-to-Use, Comprehensive, Affordable Virtual Systems Management Appliances

Dell KACE Virtual Appliance

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The Dell KACE Virtual Systems Management Appliances fulfills the systems management needs of an organization from initial system deployment to ongoing management and retirement. Designed to provide all of the benefits of physical appliances—fast deployment, low cost and easy maintenance— Dell KACE Virtual Appliances also have the added scalability, affordability and ease of support that comes with virtualization.

The Challenge: Systems management professionals in organizations of all sizes are charged with doing more with less. Hardware and software inventory, patching, software distribution, and OS deployment are just a few of the tasks that need to be managed day in and day out. These professionals need innovative solutions that allow them to easily manage this wide variety of systems management tasks.

The Options: Traditional software-based solutions exist, but are designed for the largest enterprises, and the investment necessary in pre-requisite software, hardware, services, maintenance and training can be too costly and too complex. Point solutions also exist, but are not integrated and lack key functionality. Now there’s an alternative.

The Solution: The KACE Family of Virtual Systems Management Appliances combines the best of appliance-based solutions and virtualization to provide organizations of all sizes with a comprehensive, easy-to-use and affordable systems management solution that deploys rapidly and requires minimal training and maintenance.

Virtual Appliances Circle

Virtual Appliance Benefits

KACE Virtual Appliances provide all of the benefits of physical appliances but with the added scalability, affordability and ease of support and maintenance that comes with virtualization.

  • Deploy in as little as one day
  • Train in hours
  • Upgrade in minutes
  • Low total cost of ownership
  • No professional service fees
  • Virtually no administration

The Virtual Appliance Advantage

KACE Virtual Appliances can be deployed on VMware Infrastructure and do not require dedicated hardware. Because of their virtual nature, they are intrinsically:

  • Affordable: VK Appliances allow organizations to leverage their investment in VMware Infrastructure and easily control the amount of hardware dedicated to each appliance, as well as enabling organizations to run a multi-VK Appliance configuration without additional cost.
  • Easy to Support: VK Appliances are hardened and self healing, and upgrades include all appliance components including the operating system and applications.
  • Scalable: VK Appliances can be rapidly provisioned, reconfigured and moved, allowing organizations to easily scale their virtual appliance deployment to meet their dynamic requirements.

The Dell KACE Difference

KACE is the leading provider of systems management appliances. Our goal is to transform systems management generalists into systems management gurus, saving you time and saving your company money.

Easy To Use
KACE Virtual Appliance (VK Appliance) users typically deploy in one day, and train via the Web in only hours. VK Appliances support Open Virtualization Format (OVF) for easy import on to virtual infrastructure. All VK Appliance functions are driven by an intuitive, Web-based user inter face that allows for advanced administrative tasks to be handled by junior administrators.

VK Appliances pre-integrate and deliver the functionality needed to solve your systems management challenges, from initial system deployment to ongoing management and retirement. It’s all in the appliance!

VK Appliances leverage VMware Infrastructure to provide full appliance functionality without requiring dedicated hardware. They have a low total cost of ownership, and are easy to deploy, extremely simple to maintain, and can dynamically scale to meet changing user needs. And there are no professional service fees and no hidden costs.


KACE Virtual Appliances deliver a powerful set of systems management capabilities that help businesses manage laptops, desktops and servers, improve security, meet compliance requirements and decrease user downtime; yet they perform behind a simple-to-use interface designed for systems administrators of all skill levels.

KACE VK1000 Management Appliance
KACE VK1000 Management Appliances fulfill the systems management needs of an organization.

Device Discovery & Inventory

  • Network-wide discovery of all hardware and software capturing accurate, detailed, up to date inventory

Patch Management

  • Automated vulnerability analysis and the delivery of patches across platforms, operating systems and applications

Asset Management

  • Unified computer, software and non-computer asset tracking and compliance reporting, from deployment to retirement
Configuration & Policy Management
  • Configuration management and enforcement via pre-packaged or custom policies

Power Management

  • Create and deploy energy saving power management configuration policies

Reporting & Dashboards

  • Both pre-packaged and custom, wizard generated reports

Remote Site Replication

  • Remote site resource distribution for geographically diverse organizations using existing file servers

Broadcast Alerts

  • For user notification of important events such as the interruption of e-mail service

Organizational Management

  • Multiple domain support for decentralized IT environments

Software Distribution

  • Remote distribution and installation of applications and digital assets including LDAP/AD integration and Dell OpenManage Update Services

Virtual Kontainers & Secure Browsers

  • Virtual Kontainers for simplified distribution and management of key applications with powerful remote management and execution control capabilities

Service Desk & User Portal

  • Integrated incident and problem management including trouble ticket management, software library, knowledge base, and User Portal

Security Audit & Enforcement

  • Vulnerability assessment and remediation utilities to identify and lock down end point security vulnerabilities and quarantine problem nodes

Administrative Alerts

  • E-mail alerts on a variety of computer and network attributes for easy exception-based management

Remote Control

  • Enabling centralized problem resolution with no site visit required

AppDeploy Live

  • Enjoy deployment tips and command line suggestions via an exclusive feed from our community
KACE VK2000 Deployment Appliance
KACE VK2000 Deployment Appliances fulfill the systems deployment needs of an organization.

Disk Imaging

  • Intelligent, file-based K-imaging reduces image management, capture and storage costs

Windows Driver Harvesting

  • Upload all the drivers of any known valid system on your network to the VK2000

Centralized Deployment Library

  • Centrally store all deployment assets in one easy-to-manage and secure location
Remote Systems Repair & Recovery
  • Remotely recover corrupt systems that will not boot utilizing a GUI-based preinstallation environment

Windows Network OS Install

  • Hardware independent provisioning of any system


Windows User State Migration

  • Centrally captures, stores and deploys user-specific settings and files along with operating systems and applications

Pre & Post Deployment Configuration

  • Automate all deployment tasks including RAID and BIOS configuration, as well as application installation and script execution

Remote Site Management

  • Remote site support without dedicated hardware or staff

Computer Inventory Scanning & Assessment

  • Collect detailed hardware inventory on target systems

KACE Virtual Appliance Administration: Simple and Secure

The VK Appliance Management Center’s Web-based console provides access to administrative functions from any network-allowable location, including:

  • Intuitive search engine capabilities across the entire VK Appliance database ensure the delivery of relevant results
  • Authentication, permissions and administrative rights management all managed through single interface
  • Save time through real-time LDAP and AD integration
  • Wake on LAN capabilities for after hours maintenance
  • “One click” VK Appliance software upgrades
  • Labeling eases administration by grouping computers by LDAP OU, department, location, IP address or any characteristic, significantly speeding software distributing, alerting, and more
  • Audit tracking ensures key administration activities are tracked by time and activity owner, improving governance
  • Integrated user interface allows for a single sign on and fast switching between the VK1000 Management Appliance and VK2000 Deployment Appliance consoles


VK1000 Management Appliance

The VK1000 Management Appliance is the easy-to-use, comprehensive and affordable appliance that fulfills all of the systems management needs of an organization including initial discovery and computer inventory, software distribution, configuration management, patch management, security vulnerability remediation, asset management, help desk, remote control and reporting.

VK2000 Deployment Appliance

The VK2000 Deployment Appliance is the easy-to-use, comprehensive and affordable appliance that fulfills all of the systems deployment needs of an organization including computer inventory assessment, OS and application provisioning, migration and recovery.

Virtual K1000 & K2000 (VK1000/VK2000) software can be installed on host systems that meet the following requirements.

  VK1000 VK2000
Processor Four or more vCPUs Two vCPUs (4000 MHz or more, Reserved Shares = High)
Memory 4 GB (1024 MB or more, Reserved/Shares = High) 4 GB (512 MB or more, Reserved/Shares = High)
Network Interface One Ethernet Port
Available Disk Space 500 GB
Media DVD
Server and Operating System 64-bit
Virtualization Infrastructure Requirements
  • For VMware installations:
    VMware ESX/ESXi 5.5 or later
    Open Virtualization Format (OVF) 1.0
  • For Microsoft Hyper-V installations:
    Windows Server 2012/2012 R2 with Hyper-V Hyper-V Server 2012/2012 R2

System Requirements

Operating System Requirements for Agent-Managed Devices
The K1000/K2000 Agent is an application that can be installed on devices to enable device management through the VK1000/VK2000 appliance. The K1000/K2000 Agent can be installed on devices that meet the following operating system requirements. For additional specifications, see the operating system vendor's documentation. The appliance imposes no additional requirements, and supports 32-bit and 64-bit architectures where applicable.

  • Windows
    • Windows 8.1 (Professional, Enterprise)
    • Windows 8 (Professional, Enterprise)
    • Windows 7 (Professional, Enterprise, Ultimate)
    • Windows Vista (Business, Enterprise, Ultimate)
    • Windows XP SP3 – latest (Professional, Tablet PC Edition, Media Center Edition)
    • Windows Server 2012 R2 (Foundation, Essentials, Standard*, Datacenter*)
    • Windows Server 2012 (Foundation, Essentials, Standard*, Datacenter*)
    • Windows Server 2008 R2 (Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition, HPC Edition)
    • Windows Server 2008 (Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition, HPC Edition)
    • Windows Server 2003 SP1 or later (Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition)
  • Mac
    • Mac OS X 10.6 (Intel only) – 10.9
  • Linux
    • Red Hat Linux AS and ES (Versions 4.x – 7.x 32-bit and 64-bit architecture)
    • Ubuntu (Versions 12.x, 32-bit and 64-bit architecture)
    • SUSE Linux Enterprise Server (Version 11, 32-bit and 64-bit architecture)

*Cannot be running in Server Core mode

Operating System Requirements for Agentless Management
Agentless management enables you to inventory devices without using the K1000/K2000 Agent. Agentless management can be enabled for devices that have the following operating systems:

  • AIX
  • CentOS
  • Chrome OS
  • Debian
  • Fedora
  • FreeBSD
  • HP-UX
  • Mac OS X
  • Oracle Enterprise Linux
  • Red Hat
  • SUSE
  • Solaris
  • Ubuntu
  • Windows
  • Windows Server

Browser Requirements for the Web-Based User Interfaces
To access the VK1000/VK2000 Administrator Console and User Console web-based user interfaces, use a monitor with a screen resolution of at least 1280 pixels by 800 pixels and one of the following web browser applications.

  • Internet Explorer 8.x or later
  • Firefox 20.x or later
  • Safari 5.x or later
  • Chrome 38.x or later


Home page
Home page

See all the information you care about on a customizable home page.


Discover and manage all connected systems and devices from a single console.

Asset management
Asset management

Obtain data for comprehensive IT asset and software license management.

Chromebook inventory
Chromebook inventory

Get inventory of Chromebooks integrated with your management workflows.

Software distribution
Software distribution

Distribute software packages with flexible options for priority and timing.
Patch management
Patch management

Automate OS patching for Windows and MAC systems and leading applications.
Server monitoring
Server monitoring

Monitor logs from and agentlessly inventory Windows, Linux and UNIX servers.
Service desk
Service desk

Increase efficiencies with service desk integrated with systems management.